Respect guests and staff
Please treat other guests, visitors, and team members with respect. Aggressive, unsafe, or disruptive behavior may lead to refusal of service.
Rules
House rules
Simple rules that help every guest enjoy a safe and comfortable visit.
General
Keep shared spaces clean
Please keep tables, bathrooms, terrace seating, and shared areas clean. If something spills or breaks, let our team know as soon as possible.
Smoking only in designated areas
Smoking and vaping are allowed only in designated areas, if available. Please follow local regulations and staff instructions.
Children must be supervised
Children are welcome, but they should be supervised by an adult at all times, especially near stairs, terraces, parking areas, and hot food or drinks.
Pets by prior approval
Pets may be allowed depending on the area, season, and house policy. Please confirm with our team before visiting with a pet.
Cafe
Reservations may have a grace period
Reserved tables may be held for a limited time after the scheduled arrival. If you are running late, please contact us.
Outside food and drinks need approval
Outside food, drinks, cakes, or alcohol may require prior approval. Some gatherings may include a service fee.
Tell us about allergies before ordering
Please inform our team about allergies, intolerances, or dietary restrictions before ordering. We will advise you on suitable options where possible.
Menu items depend on availability
Some coffee drinks, pastries, desserts, or seasonal offers may be limited or unavailable depending on supply, preparation time, and current workload.
Takeaway
Check takeaway orders before leaving
Please check takeaway coffee, pastry boxes, and packaged items before leaving so our team can correct anything immediately.
Events
Small gathering details should be confirmed in advance
For birthdays, tastings, and group cafe visits, please confirm guest count, timing, and special requests in advance.